77tez Privacy
Policy

This Privacy Policy applies to all personal data collected and processed by 77tez in connection with the 77tez platform accessible at 77tez.net and all associated services. It governs the personal information of all registered Players, website visitors, and prospective users who interact with the 77tez platform from Pakistan or any other jurisdiction.

By registering an Account, making a deposit, placing a bet, or otherwise using any 77tez service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the 77tez platform immediately.

This Privacy Policy should be read alongside the 77tez Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

77tez is an online casino and sportsbook platform operating at 77tez.net, providing cricket betting, live dealer casino games, slot games, and related gaming services to adult players globally, with a particular focus on the Pakistani market. 77tez operates under an international gaming licence and is committed to maintaining the highest standards of data protection and player privacy.

For the purposes of this Privacy Policy, "77tez", "we", "us", and "our" refer to the 77tez platform and its operating entity. "Player", "you", and "your" refer to any individual who registers, accesses, or uses the 77tez platform in any capacity.

77tez acts as the data controller in respect of all personal data collected directly through the 77tez platform. Where personal data is processed by third-party service providers on 77tez's behalf, those providers act as data processors under written agreements that require them to maintain appropriate data protection standards consistent with 77tez's obligations.

77tez collects personal data through several channels: directly from you during registration and Account management, automatically through your use of the platform, and in limited cases from third-party sources such as identity verification providers. The categories of personal data we collect include:

When you register a 77tez Account, we collect your full legal name, date of birth, residential address, email address, Pakistani mobile number, and login credentials (username and encrypted password). This information is mandatory for Account creation and cannot be substituted with anonymous details.

To comply with our Know Your Customer (KYC) obligations under our international gaming licence, 77tez requires documentary proof of identity and address before processing withdrawals. This includes copies of government-issued documents such as your Pakistani CNIC, passport, or driver's licence, as well as proof of address documents such as utility bills or bank statements dated within the last three months.

77tez collects records of all deposits, withdrawals, bets, wins, losses, and bonus activity associated with your Account. Payment method details — including JazzCash mobile wallet identifiers, EasyPaisa account references, HBL, UBL, and Meezan Bank internet banking transaction references — are collected as necessary to process PKR transactions. 77tez does not store full bank card numbers or full payment account credentials on its own servers.

77tez automatically collects information about how you interact with the platform, including login timestamps, pages visited, games played, bet history, session duration, device type and operating system, browser type and version, and IP address. This data is used to improve the platform, detect fraud, and monitor compliance with responsible gaming obligations.

When you contact 77tez Support via live chat, email, or any other channel, we retain records of those communications including the content of messages, support ticket references, and the resolution outcome. This data is retained for quality assurance, training, and dispute resolution purposes.

77tez uses personal data collected from Players only for legitimate, specified purposes. We do not process your personal data in any manner that is incompatible with the purposes for which it was originally collected. The primary purposes for which 77tez processes your personal data are:

• Account Management: To create, maintain, and administer your 77tez Account, including processing deposits and withdrawals in PKR, managing your PKR Wallet balance, and providing access to sportsbook and casino game services.
• Identity & Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in accordance with our KYC obligations under our international gaming licence.
• Transaction Processing: To process and record all financial transactions associated with your Account, including deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to maintain accurate financial records.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, bonus abuse, and other prohibited conduct that could compromise the integrity of the 77tez platform or the safety of other Players.
• Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, international gaming licence conditions, and any applicable data protection laws.
• Responsible Gaming Monitoring: To monitor Player behaviour for indicators of problem gambling, to enforce responsible gaming tools set by Players (such as deposit limits and self-exclusion), and to proactively reach out to Players displaying concerning patterns.
• Customer Support: To respond to your enquiries, process complaints, and resolve disputes relating to your 77tez Account or any bet or game outcome.
• Platform Improvement: To analyse usage patterns and technical performance data in order to improve the functionality, content, and overall user experience of the 77tez platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and tournament announcements by email or SMS, subject to your marketing preferences and applicable opt-out rights.

77tez processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 77tez — specifically, to provide the gaming services you have registered for and to administer your Account.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including AML regulations, KYC requirements under our international gaming licence, and any applicable data retention laws.
• Legitimate Interests: Processing undertaken to pursue 77tez's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — principally in relation to marketing communications and the placement of non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

77tez does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

77tez engages carefully selected third-party service providers who process personal data on our behalf as data processors. These include identity verification and KYC service providers, payment processing partners (including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integration providers), cloud hosting and infrastructure providers, customer support platform providers, and anti-fraud and security technology providers. All such service providers are bound by written data processing agreements that prohibit them from using your data for their own purposes.

The casino games available on 77tez are supplied by licensed third-party game studios. These studios may receive limited session and game data necessary to deliver their games and to verify RNG integrity. No financial account data beyond what is necessary for game session management is shared with game studios.

77tez may disclose your personal data to our international gaming licence authority, financial intelligence authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, regulation, court order, or where 77tez reasonably believes disclosure is necessary to prevent a crime, protect the rights or safety of any person, or defend a legal claim.

In the event that 77tez undergoes a merger, acquisition, restructuring, or sale of all or part of its business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity agreeing to treat your data in accordance with this Privacy Policy.

77tez uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, detect fraud, and analyse how Players use our services. The categories of cookies used by 77tez are:

• Strictly Necessary Cookies: These cookies are essential for the 77tez platform to function. They include session management cookies, authentication tokens, and security cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences such as language settings, display preferences, and game history. Disabling them may reduce your experience on the platform but will not prevent basic access.
• Analytical Cookies: 77tez uses anonymised analytics data to understand how Players navigate the platform, which games are most popular, and where technical issues occur. This data is used solely to improve the 77tez experience.
• Marketing Cookies: Subject to your consent, 77tez may use cookies to deliver personalised promotional content on the 77tez platform. No cross-site advertising network cookies are deployed on 77tez.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 77tez platform. 77tez does not respond to browser-level Do Not Track signals at this time, but we do honour explicit cookie consent preferences set through our platform's cookie management tool.

77tez retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. The principal retention periods applied by 77tez are as follows:

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that ensures it cannot be re-identified.

77tez respects your rights over your personal data. Depending on your circumstances and applicable data protection law, you may hold the following rights in relation to the personal data 77tez holds about you:

To exercise any of the above rights, please contact 77tez Support. All valid requests will be acknowledged within 5 business days and responded to substantively within 30 calendar days. 77tez may need to verify your identity before processing any data rights request. Where a request is particularly complex or numerous, the response period may be extended by a further 30 days with notice to you.

77tez operates as an international gaming platform and may transfer your personal data to, or store it in, countries outside Pakistan. These transfers may include countries where data protection laws differ from those in Pakistan. Where such transfers occur, 77tez ensures that appropriate safeguards are in place to protect your personal data, including contractual data transfer agreements that impose equivalent data protection obligations on the receiving party.

All third-party service providers who receive personal data from 77tez as part of international transfers — including cloud infrastructure providers, KYC service providers, and payment processing partners — are required under their contractual agreements with 77tez to maintain security and confidentiality standards no less protective than those described in this Privacy Policy.

The 77tez platform is strictly intended for adults aged 21 years and over. 77tez does not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you must not register a 77tez Account or use any 77tez service.

If 77tez becomes aware that personal data has been collected from an individual under the age of 21, that Account will be closed immediately, all pending bets voided, any remaining balance refunded to the deposit source, and all personal data associated with that Account deleted from 77tez's systems as soon as reasonably practicable.

If you believe that a minor has registered a 77tez Account or is attempting to access the 77tez platform, please contact 77tez Support immediately. 77tez takes under-age gambling extremely seriously and acts on all such reports without delay.

77tez implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures in place at 77tez include:

• Transport Layer Security (TLS): All data exchanged between your browser or app and the 77tez platform is encrypted using TLS 1.2 or higher. Our SSL certificate is kept current and valid at all times.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial records, is stored in encrypted form within access-controlled database environments.
• Two-Factor Authentication (2FA): 77tez offers and strongly recommends 2FA for all Player Accounts to prevent unauthorised access even if login credentials are compromised.
• Access Controls: Internal access to Player personal data is restricted on a strict need-to-know basis. All staff access to personal data is logged, monitored, and subject to regular audit.
• Penetration Testing: 77tez's platform undergoes regular security assessments and penetration tests conducted by independent security specialists to identify and remediate vulnerabilities.
• Incident Response: 77tez maintains a documented data breach response procedure. In the event of a breach that poses a material risk to Players, 77tez will notify affected individuals without undue delay in accordance with applicable obligations.

While 77tez takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for notifying 77tez immediately if you suspect unauthorised access to your Account.

The 77tez platform integrates with third-party services including game studios, payment processors, and identity verification providers. While 77tez carefully selects and contractually binds all third-party partners, those parties operate their own privacy policies and data practices in relation to data they collect independently of 77tez.

77tez is not responsible for the privacy practices of third-party game studios or payment gateway providers. We encourage you to review the privacy policies of any third-party service you interact with directly, particularly in relation to payment processing through JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, where those providers' own terms and privacy policies will also apply to your transactions.

The 77tez platform does not contain links to external third-party websites unrelated to 77tez's core services. If you encounter what appears to be an external link on the 77tez platform, please report it to 77tez Support immediately.

77tez reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services we provide. Material changes to this Privacy Policy will be communicated to registered Players via email notification or a prominent in-platform notice no less than 7 days before the amended policy takes effect.

Non-material changes — such as clarifications or corrections that do not alter the substance of how your data is processed — may be made without advance notice, though the effective date displayed at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 77tez platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change to this Privacy Policy, you should close your Account before the change takes effect. Account closure requests are processed by 77tez Support within 5 business days.

If you have any questions, concerns, or requests relating to this Privacy Policy or to 77tez's handling of your personal data, please contact the 77tez Data Protection team via our Support channel. Our support team is available 24 hours a day, 7 days a week.

Support Email: [email protected] (plain text — not a clickable link)

If you believe that 77tez has handled your personal data in a manner that is inconsistent with this Privacy Policy or applicable data protection law, you have the right to raise a complaint. 77tez commits to investigating all privacy complaints thoroughly and responding within 30 calendar days. Where a complaint cannot be resolved to your satisfaction through 77tez's internal process, you may escalate your complaint to the data protection supervisory authority relevant to your jurisdiction or to the authority overseeing 77tez's international gaming licence.